Question 1

How do I register as a Georgetown Pharmacy member?

Accepted Answer

Free membership registration is available upon minimum RM30 purchase at any Georgetown Pharmacy outlets. Free 300 points will be automatically be credited to your account after 24 hours.

Question 2

What is the minimum age to register as member?

Accepted Answer

Membership registration is eligible to customers 18 years old and above.

Question 3

Will my membership expire? How much is the annual fees?

Accepted Answer

There is no expiry for your membership. On top of that, no annual fees will be charged!

Question 4

Will I be able to enjoy all member benefits instantly upon sign-up?

Accepted Answer

Yes! You can start collecting points and enjoy all member’s benefit instantly upon sign-up!

Question 5

Do I get a membership card after registration?

Accepted Answer

No membership card will be issued – only your contact number is required to validate your membership status at any Georgetown Pharmacy outlet.

Question 6

How do I earn points?

Accepted Answer

Get rewarded with every purchase: Earn 1 points for every RM1 spend! Enjoy extra points on special events such as 2x points events, 3x points on your birthday week (7 days following your birth date), during Member’s Day, etc.

Question 7

What are the birthday rewards for members?

Accepted Answer

Throughout the 7 (seven) days following the member’s birthday, the member will be entitled to the following:
1pcs RM10 Birthday Voucher
1pcs Full Lipid Profile Discount Voucher
3x points on all items purchased

Question 8

How do I redeem my birthday rewards?

Accepted Answer

Our outlet staff will notify you on voucher collection you via your registered contact number.

Question 9

How do I enjoy my RM10 Birthday Treat?

Accepted Answer

Your RM10 birthday voucher can be used in any Georgetown Pharmacy outlet within 2 months of validity period from your birth date. The birthday treat will be automatically forfeited if members did not make use of it within the validity period.

Question 10

How do I redeem the accumulated points?

Accepted Answer

You may redeem RM5* rebate from your transaction for every 1,500 points collected. Points are not exchangeable for cash.
(*Points are redeemable for all items except milk powder and diaper at Georgetown Baby House)

Question 11

How do I check my accumulated points?

Accepted Answer

Your accumulated points balance is indicated on the receipt for each transaction made. You can also check your accumulated points balance at the cashier counter.

Question 12

Can I transfer my accumulated points to another membership account?

Accepted Answer

No. Membership points are non-transferable.

Question 13

Are there any privacy protection measures for my personal information?

Accepted Answer

All member’s information will be kept confidential and will not be disclosed to any third parties without the member’s prior acknowledgement and approval.

PRIVILEGE CLUB

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FAQ